UPDATE: We have valid reports that Planet 7 Casino is now owned by the Virtual Casino Group that have been scamming players out of their winnings for years. Do not deposit and play at this casino. You WILL get ripped off. You have been warned.
We’ve now have multiple complaints from Planet 7 Casino players telling us how they have been scammed out of their winnings. Planet 7 Casino used to be very good at getting back to us about these payout complaints but in the past year have stopped communicating with us about it. This tells us that there are most likely serious processing issues going on over there. The biggest problem comes with accepting players deposits under the guise that they will be paid out when they win but this just hasn’t been the case with Planet 7 Casino as of late.
Here are two of the most recent complaints about the Planet 7 Casino scam…
I HAVE 2 WITHDRAWALS THAT WERE APPROVED IN NOVEMBER ONE FOR 1000 AND ONE FOR 2500 BOTH HAVE HAD THERE BONUSES REMOVED THE FIRST WAS MADE ON OCTOBER 30 AND I STILL HAVE NOT RECEIVED A CHECK PLANET 7 CASINO KEEPS SAYING WATCH FOR THE EMAIL WITH THE TRACKING NUMBER I HAVE BEEN HEARING THIS FOR THREE WEEKS NOWITS BEEN 48 DAYS THEY ALSO SAID THEY HAVE NO IDEA WHEN THE SECOND CHECK WILL BE SENT IT WAS MANAGER APPROVED IN NOVEMBER ANY HELP YOU CAN GIVE ME WOULD BE APPRECIATED
And this is the follow up from the player…
they are claiming they paid the first withdrawal on November 29th I have never received the tracking number or the check I was told to send an email tp payments have done so 3 times asking for an acknowledgement stating someone is looking into it nothing received I also sent an email to the manager email asking them to look into it nothing they wont even talk about the second withdrawal
As players can see the casino and it’s managers are refusing to even respond to the players requests for payment.
The other email we recently received was this complaint…
I guess I didn’t learn the first time. After waiting over three months to get paid with my first withdrawal planet 7 casino is at it again. As an incentive they award players seven free spins for mobile users and desktop users when you make a deposit. Sounds pretty good right? Wrong. I have now become unable to collect this bonus because I was called a “consistent winner”. Apparently this bonus is only for people who lose and can’t win at anything. Doesn’t seem fair. I guess the message is they don’t want me playing in their online casino. They still owe me $300 for withdrawal requests since the beginning of August. I wonder if I will ever see those. Bottom line. DO NOT PLAY AT PLANET 7 CASINO. They only are interested in taking your money and stalling as long as they can to payout. Save yourself the hassle and go somewhere else. I did.
As always, if Planet 7 Casino or any other casino on our blacklist feels they have been unfairly listed all they have to do is contact us, open up communication, and PAY YOUR PLAYERS!