The problem started with a bank wire withdrawal request on Nov 25th 2011. The player stated that all the paperwork (ID confirmations) were completed on the same day Nov 25th but since then the casino kept telling the player to call back in 48 hours. She’s been told this at least 10 times. The amount owed is $900 and of last contact they are saying their processor is not working. Emails to the casino from the player are no longer being returned.

We have sent emails to both support and the casino manager about this matter and as of this posting they have all been ignored.

We advise all players to avoid Casino Royal Club at this time.