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CSR Approved Casinos
Eurolinx – non-payment, no response to player issues
This just in from Casinomeister:
Starting several weeks ago player complaints regarding Eurolinx started trickling in. We attempted to contact the representative but got no answer. Emails eventually precipitated a response from Eurolinx management that the rep had moved on but they’d find someone else from Eurolinx to field our issues. That hasn’t happened and repeated attempts to get attention to these, and newer, outstanding issues have been ignored:
Warning: Eurolinx appears to be withholding payments and ignoring player issues. Until further notice players are advised to avoid this casino.
Party Casino – unfair wagering requirements
This just in from Casinomeister:
There has been an issue concerning Party Casino applying up to a 30X wagering requirement on deposits made even without a bonus being taken. The upper administration is aware of this and agrees that it’s a ridiculous term. Unfortunately, the casino managers have not received the memo, and the term still is in place.
Player Warning: – if you make a deposit at Party Casino, there is a fair chance you won’t be making any withdrawal if this term is enforced.
Rome Casino ~ Another Symbol Goes Missing
It was just brought to our attention that yet another Top Game Video Slot is missing a symbol. The missing symbol is the pistols on reel 2 of the game Fandango. I personally couldn’t tell if the symbol was missing when I played the game but the person who originally spotted the trouble with Diablo 13 has a slower computer and can spot missing symbols easy.
It has been brought to Jonathan’s attention and he informed the player that the game had been pulled to fix the issue. As of July 18th at 8:41am PST the game is still online taking player’s money.
Also I would like to note that after requesting a payout of $82 to QT from Rome Casino and after waiting 11 days no payout has taken place and no one from Rome has contacted me about it which alone is pretty poor customer service. I am chatting live with customer service as I type this and of course they are now saying it’s because I need to send in my ID docs. That’s all fine but it would have been nice to be contacted about what and where to send the docs.
Rick
CSR
CSR Approved Casinos
