Avoid Casino-For-Me.com

May 21, 2009 · Filed Under Online Casino Scams · Comment 

This just in from Casinomeister:

In this case the player case to us some six weeks ago for assistance with a no-pay situation. The short story is that the player had racked up €10,000+ on winnings from bonus offers but the casino refused to pay on the grounds that the player had, in all cases, violated the Terms. Upon investigation it came out that several players had had problems with the bonus terms and they were subsequently pulled. We asked what the troublesome Terms were and were quoted something from memory.

We asked to see the original Terms and were told those would be made available to us. We waited, nothing came, asked again, were quoted the same recollected Terms but this time they were presented as a quote from the original text. We asked to see the original text and were told that this issue had gone on long enough and that we could not expect further cooperation on this matter.

Warning: Casino-for-me is changing Terms & Conditions without warning and denying player winnings as they see fit. When challenged they are unwilling or unable to produce the original Terms which players had agreed to. Finally they are not cooperating with Casinomeister in our attempts to resolve the issue.
Until further notice Casino-for-me is Not Recommended.

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Avoid BingoAustralia.com at this time

May 14, 2009 · Filed Under Online Casino Scams · Comment 

This just in from Casinomeister:

Several weeks ago we received a PAB wherein the OP mentioned that their mother had won $500 while they had won $170 at Bingo Australia. The site accused them of fraud — playing from the same IP address and of being the same person — locked them out and confiscated the winnings.

To be fair BA does have the following in their T&Cs:
Quote:
Only ONE account is allowed per player and per household – In the event a player opens multiple accounts to achieve bonuses, all bank/winnings and bonus balances will be removed and these balances will become null and void – no exceptions.
Cut-and-dried, right? Not really. Turns out the player and her mother had been members of BA since it opened, had long since been known to the casino as sharing a computer and had their IDs on file at BA with that fact noted.

So why the sudden ban and confiscation? Who knows? BA never explained themselves to the player and they never responded to our emails.

Warning: Bingo Australia will arbitrarily ignore and/or invoke their own T&Cs. Established players will be abused and ignored at will and without warning. Furthermore, BA is likely to ignore requests for third-party arbitration (that would be us).

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