Casinomeister has just added OrangeGamez.com to their Rogue Pit for not paying a customer what they are owed.

Proper documents were sent in and accepted and the player did receive $2000 for the first payout but no money has been seen since the initial payout.

The total payout for this player is $11,000 owed and customer service has gone silent and has not addressed this issue. The player is based in Europe and as we all know their are no payout hassles in Europe especially since the player is trying to collect via Neteller.

All players are warned to stay away from OrangeGamez Casino.

Casinomeister recently issued a warning about Crown Europe Casino (crowneurope.com) confiscating a players €800 winnings for playing ineligible games. The player disagreed and asked for 3rd party help and after getting the run around from support the casino finally sent an email to Casinomeister stating that they will not discuss player issues with 3rd party’s and that they were in direct talks with the player regarding the matter. The player has not heard one word from the casino as of me writing this.

Avoid playing at Crown Europe at this time.

Rick

CSR

Cleopatras Palace Casino has been added to our casino blacklist for scamming players out of their money and we are warning all players to avoid this casino.

One of our forum members brought to our attention the “lack” of attention from CPC customer support:

IT IS REAL HARD TO COLLECT FROM THIS CASINO. THEY OWE ME $2,900. THEY ARE TELLING ME THAT THERE TOO BUSY TO PAY ME NOW. THERE NEVER TOO BUSY TO TAKE MY MONEY. I HAVE BEEN PUTTING MONEY INTO THIS CASINO EVERY SINGLE DAY. I’M VERY UPSET RIGHT NOW. I NEEDED THAT CHECK …………….XOXJOYCE

We have tried several times to contact Cleopatras Palace Casino about this issue but as of today no rep has responded to our inquiries. To make matters worse this forum member has now posted this follow-up:

MARCH 4 UPDATE
THEY WONT TALK TO ME ON THE PHONE NOW. WHEN I GIVE MY NAME,THEY SAY “WE GOT A BAD CONNECTION AND THEY WILL CALL ME BACK” THEY NEVER CALL.

With this and the MANY other complaints we have received we are posting this warning and we have added Cleopatra’s Palace Casino to our Blacklisted Online Casinos page.

Rick
CSR

UPDATE #2: ibetcasino.com has not paid the player anything for 3 weeks now and all correspondence has ceased. Do no deposit and play at any of the betgoto casinos if you value your money.

UPDATE: Immediately after this post was made the betgoto cashier emailed this player with a control# for,  get this… $400!!! And now after months of trying to get paid betgoto is telling this player that they will be paid out money (we don’t know how much) every Thursday or Friday until it is paid in full. NOWHERE as of this posting does it say anything in the casinos T&C’s about a max weekly payout. The terms DO say that payouts are processed Monday thru Friday which also is false (in this case at least). So now we can add to the reason of this Blacklisting… false terms and conditions.

ORIGINAL POST STARTS HERE: A player at ibetcasino.com contacted us weeks ago about not getting a payout from ibetcasino.com and the promises that ibetcasino’s customer service reps have been making for months about paying out this players winnings. We tried contacting ibetcasino’s support but did not receive a response although the casino support did cc us a couple of emails that were sent in reply to the players payout requests. THESE EMAILS SHOW PROOF THAT THE CASINO ACKNOWLEDGES THEY OWE THIS PLAYER MONEY. Many emails were sent to this player with excuse after excuse and promise after promise. Now after months of being lied too, the player has had enough and frankly so have we. Ibetcasino and ALL of goto entertainment casinos have now been blacklisted and a scam alert is being sent out to players and affiliates of goto to warn them about this companies stall tactics when it comes to payouts.

Here is a summary of what a nightmare this player has been through:

I have 3 payouts from Feb totaling $5400 which I have not received a dime from.

Call them to start an account or look on the website, and they promise you quick payouts and great customer service. DON’T BELIEVE IT

I have been waiting for payouts almost 3 months, I have spoken to 6 different people about my lack of payouts

I have been promised a money control # for 4 weeks now, and still not received one.

This is on top of being told by managers Pablo and Barry back in Feb and Mar telling me they would get me settled up right away.

I have sent over 300 emails requesting payouts, I have made over a 100 calls….and still nothing

My withdrawal history is below

Payout 1 – $1000

Requested a payout of $1700 on Feb 7th. It was removed on Feb 14th at 4:29 EST.

Later that afternoon, I had them put back $700 into my playing account which lessened my payout to $1000.

I am still waiting for that payout of $1000

Payout 2 – $1900

I Requested $1900 on Feb 14th around 10pm. It was removed from my account Feb 20th.

I am still waiting for the payout of $1900. Just to re-iterate, this needs to be put back in my account.

Payout 3 – $2400

Originally I requested a Withdraw request of $2000 on Sunday Feb 28th. On Sun March 14th I requested a $500 payout.

On Monday March 15th these requests were lumped together into a $2500 payout but not removed from my playing account, they only updated the pending withdrawal.

Finally on Friday March 26th, $2500 was removed from my playing account.

Here we are, April 30th, and I have received nothing but empty promises. Do not play any of these books if you expect to cash in on your winnings.

Below is a list of goto entertainment casinos to be avoided. They all have the same backend and all accounts are linked…

AtlantaCasino.com

AustraliaCasino.com

AZcasino.com

BamaSportsbook.com

BayAreaCasino.com

BetGolf.com

BetGoto.com

BostonCasino.com

BritainCasino.com

CanadaCasino.com

CarolinaCasino.com

CasinoAsia.com

CasinoFlorida.com

casinoLA.com

casinoNY.com

CharlotteCasino.com

ChicagoCasino.com

ColoradoCasino.com

DakotaCasino.com

DCcasino.com

DiegoCasino.com

EnterSportsbook.com

GoToCasino.net

GoToSportsbook.com

HawaiiCasino.com

HuskerCasino.com

IndyCasino.com

IowaCasino.com

JapanCasino.com

JerseyCasino.com

KCcasino.com

LAcasino.com

LasVegasOffshore.com

LouisvilleCasino.com

MDcasino.com

MexicoCasino.com

MiamiCasino.com

MichiganCasino.com

MinnesotaCasino.com

MPcasino.com

NebraskaCasino.com

OhioCasino.com

OkieCasino.com

On-lineSportsbook.com

OrlandoCasino.com

OrlandoSportbook.com

OrlandoSportsbook.com

PhillyCasino.com

PhoenixCasino.com

PittsburghCasino.com

SanDiegoCasino.com

SanFranCasino.com

SeattleCasino.com

SoCalCasino.com

SoCalSportbook.com

StLcasino.com

TennesseeCasino.com

TexasCasino.com

UtahCasino.com

VAcasino.com

Rick

Casino Scam Report

We just received yet another email from an unfortunate Cirrus Casino player that allegedly got ripped off by Cirrus Casino. It’s always difficult to prove that the casino is at fault because they will not respond to our emails about the allegations. Since we have received many complaints about Cirrus we will take the side of the players. Again we are issuing a warning… AVOID CIRRUS CASINO!!!

Latest email:
I first tried to withdraw 109.00 from my account after meeting wagering requirements. It never came and they advised that I played the wrong games, even though I was advised I had met the requirements, so they took my $109.00.
2nd attempt was to withdraw 409.00 of my winnings after meeting my wagering requirements. They said i was approved and I waited. I finally chatted with the accounting department who said that I was told that I did not meet their requirements for wagering. I told them that u took my 109 already, and i did meet the requirements for the 109 and the 409 you are trying to take from me. They said they have already talked to me and would not be giving me my winnings. RIPOFF RIPOFF.

Casinomeister just issued a warning about Cherry Casino (NOT Cherry Red Casino). It appears that Cherry Casino has confiscated one of their players winnings and closed the players account.

The player tried to initiate a payout and the casino requested personal info docs (standard in the industry) but when the docs were sent the casino replied that the info “failed to pass verification procedures” and Cherry Casino closed the player account and confiscated the winnings. On top of that the players Visa deposit card was locked by their bank.

When player contacted customer support about why they locked the account the casino replied with something about a “mismatch of information but wouldn’t comment any further on the situation.

Several attempts by Casinomeister to contact the casino about this situation were ignored.

Avoid CherryCasino.com at this time

Casinomeister issued a warning today about Wagerunit possibly scamming online casino players out of there winnings by basically telling them they had not met the wagering requirements but sending them a check anyway.

Later they approved a withdrawal and then denied it saying something about not filing a false credit report (whatever that means) leaving the player with bank fees for a stopped check.

Casinomeister’s attempts to contact wagerunit.com have gone unanswered.

At this time we are advising all players to avoid this casino!

Jenningsbet.com will NOT discuss player issues with 3rd parties. That means if a player comes to us or any other online casino watchdog with an issue regarding jenningsbet, no one can help you.

This is from jenningsbet.com support:

I cannot discuss this case with you irrelevant of the customers wishes.

The only advice you can offer the client is to take this matter up with a the LGA. The web address is www.lga.org.mt.

If you choose to play at this website we cannot help you.

Rick
CSR

This just in from Casinomeister:

Players should be aware that it is Betfair policy to not discuss player issues beyond stating what they believe the player has done wrong:

Due to money laundering potential, fraud and other criminal influences, these teams [Fraud and Risk] are not allowed to discuss the cases with other departments within the company, let alone send details to third parties.

In other words all we can do is submit a player complaint to them and be told in general terms what action was taken and why.
We cannot verify their claims in the case nor evaluate the fairness of their actions against the player.

Bottom line: if you submit a Pitch-A-Bitch against Betfair there’s not much we can do for you.
We’ll submit your issue to them and get a general statement of the problem but that’s pretty much the end of the line.

FWIW, Betfair does offer their own ‘Dispute Resolution’ service here. (thanks Jasminebed)

A final option available to players is to appeal to Betfair’s licensing body:

Malta Lotteries and Gaming Authority
La Concorde, Abate Rigord Street
Ta Xbiex
Malta MSD 12
www.lga.org.mt
info@lga.org.mt
Phone:
+356 213 165 90

Betfair Australia is, or will be, licensed in Tasmania.

Casinomeister is reporting that a player from casino770.com filed a complaint from 2009. A £2400 withdrawal was held up and the player was told “your file is currently pending by our Financial Department and you will receive updates as soon as possible.” Well that payment was never received and Casinomeister nor the player haven’t heard a word from the casino since.

We recommend that players avoid casino770 at this time.