Comments on: El Dorado Palace Casino Bonus Issue (Resolved) But Still Blacklisted

By: KB

KB — Thu, 19 Jan 2012 19:42:54 +0000

I WON A TOTAL OF $25,000.00 OVER A FOUR WEEK PERIOD AND TRIED TO CASH OUT 16 DIFFERANT AMOUNTS (EACH UNDER A THOUSAND DOLLARS)AND WAS ONLY ABLE TO ONE CASH OUT CLEAR FOR $999.

By: cindy hyde

cindy hyde — Sat, 29 Oct 2011 22:25:00 +0000

I deposited $10 with my visa and won $1000 and tryied to cash out.. a week later i was informed i could only cash out $400 so I cashed $400 out one sweek later it was approved only one problem my account will not accept any direct deposits.. fred at the casino begged me to just open an account with one of these 5 banks listed.I tried..I can not. now, it says that my cash out was credited to my accont only it was not!where is it? Why cant they just mail me a check.

By: robnnicole

robnnicole — Fri, 16 Sep 2011 06:26:46 +0000

I am really pissed off that this casino is getting away with all this BS. I recieved a no strings chip and played through the playthrough and then got up to 800.64. I tried to cash out and they asked for all this private info and without thinking I sent it. I got an email from “fred” stating that my documentation was accepted and approved to show proof of identity.
I went on the casino site to find out that my cashout request was reversed. I contacted customer service and talked to “Ella”. I asked her why my cashout request kept getting reversed and she said I am required to deposit 30% of my cashout amount that was requested. I was never told that I had to make a deposit of 30% to get the money that I earned. I do not understand why someone isn’t doing something about this. Just think about it for a second. You have to make a deposit of 30% of ANYTHING you request to cash out. So say you must deposit 250, in order to cash that 250 out you must first deposit 30% of that amount and so on and so forth. Either way they keep your money. I can only imagine how many identities where stolen from these fake casinos. People, please NEVER send anyone a copy of your cc. They will run up your bills. Someone needs to put an end to the El Dorado Palace. They give the real casino a bad name as people think they are the same.

By: Dan

Dan — Sat, 30 Jul 2011 19:20:48 +0000

Yep – I truly wish I had seen this page BEFORE I played at eldorado!!! Fast / Easy deposits – cashout…. NONE – I think anyone would be crazy to send them all the documentation they “require” to cash out – free identity theft packet!!!
I feel confident that they will be shut-down sooner or later…. sooner I hope.

By: Richard

Richard — Tue, 07 Jun 2011 18:51:12 +0000

I deposited about $80.00 and started playing. I ended up winning $938.38. I am trying to cashout but no luck. I spoken to different people sent emails and nothing.
El Dorado palace casino is not a legitimate casino. They don’t pay. They just rip people off.

By: lilmama

lilmama — Mon, 23 May 2011 23:03:51 +0000

HI I see that eldorado is up to it,s old tricks they donot intend to pay any body so the best thing to do is just erase them off your computer and for get them that,s what i am going to do, and let everybody know that eldorado palace casino is a fraud and very crooked

By: Ed Noriega

Ed Noriega — Fri, 13 May 2011 03:15:17 +0000

Even if you win without using their bonuses or coupons they find a way to screw you out of your winnings! I spent about $475.00 without using their bonuses and finally won $600.00 with a $25.00 deposit I had made and playing off and on while building it up to the $600.00. Leaving that in my account waiting for my paperwork to go through I decided to deposit another $25.00 and I didn’t win with that. Then, I received a We MISS you coupon in my e-mail for a free $50.00 known as MISS50. Them knowing I was wanting to play and them knowing they could get a chance to get back my winnings. Of course I went to the cashier and could not find a place to put in the MISS50 code so I e-mailed them and asked them for the MISS50 to be placed into my account. Just after I sent the e-mail I found where to put in the code MISS50 and did so.(lower left) I played it off and did not win. I received another e-mail that the MISS 50 had been put into my account. Now according to their rules I could only use that Code once yet they gave it to me again. Do you think they knew I already used it?? Try to put in a code again once you use one. I never use their free codes for extra money. But I did this time. Anyway I played and won and went way over their required play through and now I had $1000.00 in my account. Of course they would not pay that because of the MISS50 coupon I had used. They still would not pay and I e-mailed Sean @ CRM and he would not ok payment. We went back and forth for a few days and they still would not pay. I went ahead and played off 400 of the 1000 and left the original 600 in my account for cash out which I was waiting for authorization and they still would not pay. So in frustration I played off the remaining 600.00 and of course I could not win any more no matter what I played, imagine that! During the time I was e-mailng Sean and the cashier team my computer found a virus sent by them and some of their e-mails were disapearing, Wow! They really needed my winnings more than I, poor crooks. Now, I don’t even get ad’s from Eldorado and I sure miss them.

My only advise is don’t play Eldorado, never use coupons because the playthroughs are set so high you’d have to hit a jackpot to win.
And Sean, your the biggest crook of all at Eldorado you must get a percentage of all you can steal back and you give the good online casino’s a bad name.

By: Zoltan

Zoltan — Wed, 27 Apr 2011 16:42:13 +0000

Everybody!Just let make end of this scam.I have already contacted moneybookers about that site, as they are stealers.Please all of you contact the other payment processors, and inform them that the eldoradopalace.com is a big scam and to block all their bank accounts.At moneybookers it is on the review.Do that as quick as you can!The eldoradopalaces owner has a long year experience stealing other people.Before he was at name Taj Mahal casino.The software vendor is suspicious too.I really cant beleive that they can stole money from people using the most used payment processors like Visa , Moneybookers and others.I think contacting those payment processors is the only legal ways where we can hit those stealers.

By: Zoltan

Zoltan — Mon, 11 Apr 2011 04:30:02 +0000

Sure!They simple dont want to pay out.A legal scam?

By: lilmama

lilmama — Sat, 09 Apr 2011 01:47:33 +0000

well I justgot off the phone with some man in management and he informed me that in order to get my money i have got to continue to play until i play up 4000,00 in loyaltie points ihave already played 1559.00 but i was playing with their 50.00 bonus money to every body out there let everybody know donot play eldorado palace even if you play your own money and win they will not pay you