Why Players Should Avoid Online Casino Bonuses
Recently we had one of our forum members post a negative comment about 50 States Casino and how for months their customer service had screwed her over in receiving her requested payout of over $1,000 (read her original post here)
We decided to contact customer support at 50 States Casino and to their credit they contacted us back immediately and informed us that the player accepted the $25 dollar bonus and that she played through the required 50x wagering to qualify for a payout. What the player did not tell us is that she was told in the beginning through customer support chat is that the max payout after accepting a bonus is only $100.
We were sent the chat transcripts and sure enough the casino made the player aware of this max cashout immediately after she accepted the bonus. Now there were some huge problems with customer support later on when the player tried to cashout out the $1100 in winnings and we also discussed this with 50 States casino and again to their credit they admitted past problems and assured us that they are working diligently to train staff in dealing with issues such as these.
The reason this post is titled “Why Players Should Avoid Online Casino Bonuses” is simple. Bonuses are put in place to entice new players to sign up for an account and deposit real money. For example: deposit $100 get $100 free. The problem is some new players don’t bother to read the terms and conditions before accepting and playing the bonus and that’s where the conflicts begin. If this player would have simply deposited her money and refused the bonus and won, she would have been able to cash out the entire winnings of $1100. That simple.
Although we here at Casino Scam Report post online casino bonuses for viewer information we do not endorse bonus gameplay because 99.9% of the time it leads new players to nothing but heartbreak when they find out the limits of cash payouts. If you decide to play with bonus money take a minute or two to read the casino terms and conditions on bonus play.